We offer repair service.
Repair service during the holiday and holiday period in summer 2025
Dear customers,
Dear business partners,
Please note our limited service times!
In the period from 16 June to 11 July 2025, service and repair work will only be carried out in urgent warranty cases.
We look forward to being available to you again as usual from 14 July 2025.
You can of course still send in your devices. Please help us by observing the following:
- if you send the machine to us in a parcel, pack it in the original box or in a sturdy, well-padded box to avoid transport damage.
- If you want to pack more than one machine in one box, make sure that they do not damage each other!
- download the ‘Service order’ form in PDF format and print it out, which can be found at www.brailletec.de under Repair service
- enclose the completed service order in the parcel, completed as fully as possible
- Please create a separate service order for each machine
You are also welcome to return the machines to us in person during the following opening hours, excluding public holidays:
Mon – Thu 08:30 to 15:00
Fridays 08:30 to 12:00
Enquiries to brailletec@brailletec.de or 06421-8020
In our own workshop you will find an experienced team of professionals in the service area. Apart from our own brands we service and repair all major blind typewriters from different manufacturers. We put the emphasis on high quality and an economically viable design.